Terms of service

Welcome to Metro Tidy Supply. These Terms of Service govern your access to and use of https://www.metrotidysupply.site/ and any purchases made through the website. The website is operated by IELECTRIC LLC (“Metro Tidy Supply,” “we,” “us,” or “our”).

By browsing our website, placing an order, or using any of our online services, you agree to these Terms of Service. Please read them carefully before completing a purchase. If you do not agree with these terms, please discontinue use of the website.

3.1 Website Purpose and Product Range

Metro Tidy Supply offers practical kitchen and household products, including:

  • Stainless steel frying baskets designed to assist with frying, draining, and handling food.

  • Egg trays intended to help organize and store eggs.

  • Fruit-draining baskets designed to support washing, draining, and organizing fresh produce.

Product designs, dimensions, materials, colors, configurations, and included accessories may vary by model. Customers should review the product description and available images before ordering.

3.2 Product Information and Descriptions

We make reasonable efforts to present product information clearly and accurately. Descriptions may include dimensions, material details, intended uses, care guidance, and other relevant characteristics.

However, minor differences may occur because of screen settings, lighting, photography, manufacturing tolerances, or product updates. Such differences do not automatically mean that a product is defective.

Product photographs are provided to illustrate the general appearance and intended function of an item. Unless specifically stated, accessories, utensils, food, cookware, decorations, and other objects shown in photographs are not included in the purchase.

We do not intentionally make false or misleading product claims. Nothing in these Terms authorizes us to disregard applicable consumer-protection requirements, including the Florida Deceptive and Unfair Trade Practices Act, Chapter 501, Part II, Florida Statutes.


The Florida Senate+1

 

3.3 Product Use and Care

Customers are responsible for reviewing product instructions and using each item in a suitable manner.

Stainless Steel Frying Baskets

Before use, inspect the basket for sharp edges, loose components, deformation, or other visible damage. Use the product only for its intended purpose and in a manner appropriate to its design. If the product is intended for use with hot oil or heated cookware, exercise caution around hot surfaces and splashing oil. Use appropriate heat-resistant protection when handling hot equipment.

Do not assume that every basket is suitable for every fryer, pot, cooking temperature, or heating system. Compatibility should be checked against the product's specifications.

Egg Trays

Place egg trays on a stable, level surface and avoid overloading them beyond their intended capacity. Handle eggs carefully, as the tray may help organize them but cannot guarantee that eggs will not crack or break.

Fruit-Draining Baskets

Use fruit-draining baskets on a stable surface and avoid loading them beyond their practical capacity. Clean and dry the product according to its material and care instructions. Do not use a damaged basket if its condition may affect safe handling or food preparation.

Unless a product description expressly states otherwise, do not assume that an item is dishwasher-safe, oven-safe, microwave-safe, freezer-safe, or suitable for direct contact with a heat source.

3.4 Eligibility to Purchase

By placing an order, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You are authorized to use the payment method submitted.

  • Your purchase is for lawful personal or business use.

  • You will not use the website for fraudulent, abusive, or unlawful activity.

3.5 Orders and Acceptance

When you submit an order, you are making a purchase request. An automated order confirmation acknowledges receipt of that request but does not necessarily constitute final acceptance of the order.

We reserve the right to review, refuse, or cancel an order in circumstances such as:

  • A product is unavailable.

  • A pricing or listing error has occurred.

  • Payment authorization is declined or cannot be verified.

  • The shipping information is incomplete or appears unreliable.

  • The transaction appears fraudulent or unauthorized.

  • The order violates applicable law or these Terms.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method.

3.6 Pricing and Payment

All prices are displayed in the currency indicated during checkout. Prices, product availability, promotions, and shipping terms may change without prior notice, but changes will not retroactively alter an order that we have already accepted unless required by law or agreed with the customer.

Payment must be successfully authorized before an order can be prepared for shipment. You are responsible for providing accurate billing information and ensuring that your payment method can cover the purchase amount and any applicable shipping charges or taxes.

3.7 Shipping and Delivery

Our current shipping arrangement is:

  • Free shipping for orders with a merchandise subtotal of $10.00 or more.

  • $5.99 shipping fee for orders with a merchandise subtotal below $10.00.

The merchandise subtotal is calculated before applicable taxes and after discounts, unless checkout clearly states otherwise.

Delivery estimates are provided for general planning and are not guaranteed arrival dates. Actual delivery may be affected by carrier operations, weather, address issues, holidays, or other circumstances beyond our reasonable control.

Further details are available in our Shipping Policy.

3.8 Returns and Refunds

Customers may request a return within 30 calendar days after delivery, subject to the eligibility requirements in our Return and Refund Policy.

Because our products are intended for kitchen and food-related use, unused condition and hygiene are important considerations. This does not limit remedies available for defective, damaged, or incorrectly supplied goods under applicable law.

Please review the full Return and Refund Policy before sending a product back.

3.9 Website Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt to interfere with website operation or security.

  • Introduce malicious software, harmful code, or unauthorized scripts.

  • Access restricted systems or another person's account without permission.

  • Copy, scrape, reproduce, or commercially exploit website content without authorization.

  • Submit false order information or misleading customer service requests.

  • Engage in conduct that disrupts other customers' use of the website.

We may restrict access or take reasonable action when we believe that a user has violated these requirements.

3.10 Intellectual Property

Unless otherwise indicated, the website's text, layout, graphics, product descriptions, logos, visual materials, and other original content are owned by or licensed to IELECTRIC LLC.

You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, or commercially exploit our content without prior written permission, except where permitted by law.

3.11 Third-Party Services

Our website may rely on third-party providers for payment processing, hosting, analytics, fraud prevention, and shipping. Those providers may have separate terms and privacy policies.

We are not responsible for independent services outside our reasonable control, although we will make reasonable efforts to assist customers when a third-party service issue affects an order.

3.12 Disclaimers

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, error-free, or compatible with every device or browser.

Nothing in this section excludes a product warranty or consumer remedy that cannot lawfully be excluded. Product-specific written warranties, if expressly provided, will apply according to their stated terms.

3.13 Limitation of Liability

To the extent permitted by applicable law, IELECTRIC LLC will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website or a product, where such losses are not legally recoverable.

Nothing in these Terms limits liability that cannot legally be limited, including liability arising from fraud, intentional misconduct, or other matters for which exclusion is prohibited by law.

Customers should use kitchen products according to their instructions and take appropriate precautions when handling hot oil, hot surfaces, food, and fragile eggs.

3.14 Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party's rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or for liability that cannot lawfully be shifted to a customer.

3.15 Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Subject to applicable consumer-protection laws and any mandatory jurisdictional requirements, disputes relating to these Terms or purchases made through the website may be brought before courts with appropriate jurisdiction in Florida.

Nothing in this section prevents a customer from exercising a legal right that cannot be waived by contract.

3.16 Changes to These Terms

We may update these Terms to reflect changes in our products, website operations, payment arrangements, shipping practices, or legal obligations. The revised version will be posted on this page with an updated effective date.

Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

3.17 Contact Information

For questions about these Terms, orders, or website services, please contact:

IELECTRIC LLC
2811 OBANNION TERRACE
DELTONA, FL 32738
United States
Contact Person: Phillip Avent
Email: [email protected]